Privacy Policy

1. Who We Are

This privacy policy applies to Orange Concrete Company, a concrete contractor based in Orange, CA and accessible at www.concretecontractororange.com. This policy describes what information we collect, how we use it, and your rights with respect to that information.

2. Information We Collect

We may collect the following types of personal information:

• Contact form submissions: Your name, phone number, email address, and project details when you fill out a contact or estimate request form on our website.
• Phone and email contact: Information you provide when you call or email us directly.
• Analytics data: Non-personal browsing data such as pages visited, time on site, referring URL, and general geographic region, collected automatically through analytics tools.
• Cookies: Small data files placed on your browser to support site functionality and analytics. You may disable cookies in your browser settings; doing so may limit some site features.

3. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and project inquiries.
• Schedule and coordinate on-site consultations and concrete work.
• Send follow-up communications related to your project or request.
• Improve our website and understand how visitors use it.
• Comply with applicable laws and business record-keeping requirements.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited promotional emails.

4. Cookies and Analytics

Our website may use first-party and third-party cookies to support site functionality and collect anonymous usage data. Analytics tools we use may collect:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search query
• General geographic location (city or region level, not precise location)

This data is aggregated and used only to understand how visitors use our site so we can improve the experience. No personally identifying information is included in analytics data unless you have submitted a form.

5. Data Retention

We retain contact form submissions and project inquiry records for up to 3 years from the date of submission, or as long as reasonably necessary to fulfill the purpose for which they were collected. Analytics data is retained according to the terms of the analytics platform used. You may request deletion of your personal information at any time by contacting us at the address below.

6. Third-Party Services

Our website may use third-party tools and services, including:

• Tally.so for contact form processing. Submissions are handled according to Tally's privacy policy.
• Google Mapsembedded on our contact and location pages. Google's use of data is governed by Google's privacy policy.

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies before submitting personal information to those platforms.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of any future non-essential communications from us.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at the address below. We will respond within 30 days.

8. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, use, or disclosure. Our website is served over HTTPS. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can remove it.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, contact us at: