Privacy Policy

1. Information We Collect

We collect two types of information from visitors to this website.

Information You Provide Directly

When you fill out our contact or estimate request form, we collect your name, phone number, email address, property address, and the message you submit. When you call us, we may record the call or take notes for follow-up purposes. We do not collect payment information through this website.

Information Collected Automatically

When you visit this website, standard web server logs and analytics tools may automatically collect your IP address, browser type, operating system, referring URL, pages visited, and time spent on the site. This information is collected in aggregate and is used to understand how visitors use the site. We may use third-party analytics services, such as Google Analytics, to process this data on our behalf.

2. Cookies and Tracking Technologies

This website may use cookies, small data files stored in your browser, to improve your experience and analyze site usage. Cookies used on this site may include:

• Session cookies that expire when you close your browser.
• Analytics cookies set by third-party services such as Google Analytics.
• Form cookies used to retain your input while you complete a contact form.

Most browsers allow you to refuse cookies or delete them from your device. Disabling cookies may affect how some features of this website work. To opt out of Google Analytics tracking across websites, you can use the Google Analytics opt-out browser add-on.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request.
• To schedule and confirm project consultations and appointments.
• To send you information about your project, including quotes and invoices.
• To improve the content and functionality of this website.
• To comply with applicable legal obligations.

We do not use your personal information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Information

We do not sell your personal information. We may share it only in the following limited circumstances:

• With service providers who help us operate this website or our business, such as form hosting services, email providers, or analytics platforms. These providers are permitted to use your information only to perform services on our behalf.
• If required by law, court order, or government regulation.
• In connection with a merger, acquisition, or sale of all or substantially all of our business assets, in which case you will be notified of the change via email or a notice on this website.

5. Data Retention

We retain personal information you provide through this website for as long as reasonably necessary to fulfill the purposes outlined in this policy, to complete any services you have requested, or as required by applicable law. Contact and estimate inquiry records are typically retained for up to three years. If you request that we delete your information, we will do so promptly unless we are required to retain it by law.

6. Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

• The right to know what personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of certain uses or disclosures of your information.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 8 below. We will respond to your request within 45 days.

7. Third-Party Links

This website may contain links to external websites, including government agencies, licensing boards, and other local service resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party website before providing personal information to it.

8. Contact Us About This Policy

If you have questions about this privacy policy or wish to exercise your privacy rights, contact us at:

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes your acceptance of the updated policy.